Location: Vancouver - Point Grey Campus
Educ. Programming, Level C
VP Academic & Provost
Library - Irving K.Barber
$68,283.00 (minimum) - $81,972.00 (midpoint) - $98,370.00 (maximum)
Full/Part Time: Full-Time
Desired Start Date:
The Centre for Writing & Scholarly Communication (CWSC) is a program administered through the Library's Chapman Learning Commons which, via the services of student writing consultants (student workers), provides writing support for undergraduate, graduate, and faculty education programs. Working with writers at all levels of proficiency, at any stage of the writing process, on any type of academic writing - essays, reports, labs, dissertations, and more, the (CWSC) provides customized assistance to all students.
The Program Manager is responsible for the operations of the (CWSC) including design, development and delivery of writing support services and other educational programming relating to writing and literacy for currently enrolled students. This includes supervising the Program Coordinator, selecting and training, student writing consultants; designing and overseeing the delivery of workshops and in-class visits; developing and engaging in campus-wide writing initiatives as appropriate; measuring, reporting on and improving the effectiveness of the program.
Design and Development of Writing Support Services
1. Conducts needs assessments and designs services and programs (including planning, delivering, maintaining, and evaluating) to better meet educational goals and to retain the first class reputation of UBC.
2. Researches other institutions to identify best practices and identify areas for program improvements and enhanced pedagogical tools. Builds and maintains partnerships with local and international specialists and experts in related areas of interest within and outside of UBC.
3. Develop programs and initiatives that enhance the development of pedagogical tools and delivery of undergraduate, graduate, and faculty education programs.
4. Responsible for ongoing research projects related to academic writing and scholarly communication initiatives, as required.
5. Develop and provide instructional workshops and training, including online and in-person workshops, where appropriate, to undergraduate and graduate students on topics related to scholarly communication.
6. Collaborates with colleagues within UBC Library, across campus and at other universities for continual improvement of CWSC services and to research new opportunities and develop new programs.
7. Reviews evaluations of CWSC programs and reaches out to faculty and instructors, in students' academic areas, to maintain quality of programming.
8. Develops new policies and procedures for program assessment, record keeping and other operations to enrich the student experience and ensure student academic success.
9. Maintains current knowledge of Writing Centre practices by participating in relevant professional associations and conferences, including research and conference presentations.
10. Develops and prepares long-range plans for CWSC community programming and tutorial service.
11. Works with the First Nations House of Learning, First Nations Studies Program, Aboriginal Initiatives, and the Aboriginal Engagement Librarian to design, develop, and promote programs for Aboriginal students.
12. Manages and develops Writing Centre resources and self-learning materials.
13. Provides pedagogical support to instructors as needed; offers pedagogical advice within committees.
14. Collaborates with other support units to facilitate delivery of student support worker training and educational programming for UBC students.
1. Supervises Program Coordinator.
2. Recruits and trains student writing consultants.
3. Develops, in collaboration with UBCO, and provides initial and ongoing training for student writing consultants and graduate assistants to meet College Reading & Learning Association certification.
4. Prepares term-end and year-end reports.
5. Working with Library Communications & Marketing, develops and enacts marketing plans and new approaches, promoting writing support services on campus, including "rebranding" the service and integrating with promotions of existing student services.
6. Participates in design and development of Centres' data management systems.
1. Develops, creates and manages new services within the existing tutorial program framework.
2. Coordinates with other student support services on campus to ensure that our services complement each other and to encourage cross-referral.
3. Attends staff meetings with student writing consultants (tutors) and delivers ongoing training, in conjunction with Program Coordinator.
4. Develops the required pre-service training for student writing consultants in conjunction with the Chapman Learning Commons, AMS, Thunderstudy, and Canaccord Learning Commons. Offers additional training and professional development.
5. Gathers and evaluates tutee/tutor feedback regarding tutorial services. Assesses activity in tutoring sessions and addresses tutor/tutee concerns.
6. Develops assessment tools for program, including focus groups.
7. In collaboration with the Chapman Learning Commons, creates data collection and analysis plan to accurately reflect and track program numbers.
8. Collaborates with other tutorial programs on campus, as well as relevant faculties, to develop tutorial service offerings and protocols to best meet student needs.
9. Sets up communities of practice and participates in other cross-university collaborations with colleagues.
10. Performs other duties related to the qualifications and requirements of the job as specified by the Assistant Director IKBLC.
Master's degree in Education. Minimum of six years experience or the equivalent combination of education and experience. Experience working in a post-secondary Writing or Learning Centre. Experience with program development and evaluation along with innovative thinking in program design and delivery. Experience in managing students and working with staff, faculty and students. Experience developing and managing budgets. Demonstrated passion for supporting student learners of diverse backgrounds with particular sensitivity to the learning challenges and support needs of students studying with English as an additional language. Experience with the use of learning technologies, including social media, an asset. Ability to effectively use computer programs at an advanced level. (e.g., Outlook, MS Word, MS Excel). Ability to deal with a diversity of people in a calm, courteous, and effective manner. Ability to analyze problems, identify key information and issues, and effectively resolve. Ability to take initiative and effectively manage multiple tasks and priorities. Ability to effectively recruit, train, supervise, and motivate employees. Effective oral and written communication skills with a strong record of academic and professional writing. Ability to recognize, respect and work effectively with individuals and groups with diverse perspectives and backgrounds. Takes initiative in learning about language and issues relating to equity and diversity. Ability to develop and maintain cooperative and productive working relationships and engage in workplace culture. Contributes to the Library's sense of community and achievement of common goals through cooperation across units/groups and encouragement of equitable and balanced involvement in decision making. Promotes and fosters a supportive environment built on appreciation, recognition, learning and professional growth. Works to build a team environment built on positive working relationships, provides guidance and resources to teams while trusting them to excel. Models and demonstrates good communication through active listening and appreciative inquiry and open to providing and receiving timely, constructive feedback. Listens to, encourages and expresses creative and innovative ideas. Open to experiment and improvise with new ways of approaching processes, tasks or problems.
Dr. Katja Thieme
(she/her/hers or they/them/their)
Arts Studies in Research and Writing | Department of English | Vantage College
website | twitter | researchgate | academia.edu
Office (ASRW & English): Buchanan Tower 405
Office (Vantage College): Orchard Commons 3009
UBC’s Point Grey Campus is located on the traditional, ancestral, unceded territory of the xʷməθkʷəy̓əm (Musqueam) people.
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