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Barb, That takes the cake!!! I don't know though, I emailed Direct TV because we have had so much trouble with rain-fade-out, my husband swears he spends more time reading "searching for a satellite signal", than watching TV. I received a message signed by a "Leslie" who told me to expect a satellite fade out when there was an ice build-up, snow or heavy rain!!! Since we live in Fort Lauderdale, Florida and we have NEVER had ICE or SNOW, I wrote back and suggested that their company, instead of paying someone to copy a response from a manual, without paying attention to were a person lives, might be better off spending more money on some Research and Development to correct this problem ,instead of just telling people to expect it!!!! I haven't had a reply from "Leslie". just me, Marjorie At 01:06 PM 07/13/2000 -0700, you wrote: >Marjorie.... > >YUCK!! What a way to live - with the simplest products seemingly >ganging up on us. <deep sigh> > >FLASHBACK TIME: :::::::poof:::::::: About 3 years ago I wrote to >the folks at the Kretchemer company which made then (and may >still make) a honey-roasted wheat germ bits which not only tastes >delicious, and gives an extra "crunch" to a salad and other food >dishes. It's ALSO very healthy for us to eat. > >I wrote the maker out of sheer frustration because I had used >their product for years and had finally reached the point where >either _ I _ had to STOP using it, or THEY had to change the >"Hold-jar-firmly-and-press-down-in-middle-while-turning-lid-to-rig >ht" lid opening instructions to something not requiring three >hands working in conjunction in order to open their darn jar!! > >I kept my letter brief, but called to their attention how many >others of their customers, living with movement disorders must >have given up their product out of utter frustration as I was >close to doing. > >The upshot of this all was that the company Fed-Ex'd me six large >jars of their >yummy honey-roasted wheat germ, not one of which I was able to >open! > >There was also an enclosed letter from their Director if Community >Relations explaining that they were PROUD of their vacuum-tight >packaging as it not only kept their product fresh till it was open >for consumption, AND it was ALSO an "Easy-open-jar," according to >their product and packaging testing! > >They then suggested I PRACTICE opening their jars a few times and >they KNEW if I did that, I wouldn't have any more problems with >the getting the lid off their product. > >OBVIOUSLY they had nooooo idea what "movement disorder" MEANS! ><GRRRRRR> > >Barb Mallut (FORMER user of Kretchmer honey-roasted wheat germ) >[log in to unmask] > > >----Original Message----- >From: Marjorie L. Moorefield <[log in to unmask]> >To: [log in to unmask] <[log in to unmask]> >Date: Thursday, July 13, 2000 6:32 AM >Subject: PD:Opening things > > > >I must be in a bad mood this morning, but everything > >I have touched needed to be opened. From a new box > >of toothpaste, which was sealed so good I began to wonder > >if it was worth opening or if I should just go mix some salt > >and baking soda together!! > >Then I wanted to take 3 Tylenol for my Osteoarthritis pain, > >I felt like shooting the thing by the time I FINALLY got a > >new package of it opened. To say nothing of lining up the > >cap and pulling the top off!! > > > >I bought a new piece of MS software yesterday, and I can't even > >get it out of the box. Then I'll have to fill out a card to get >my $40 > >rebate, > >but I have them fooled there, I use an address label, and then >make a copy > >of the > >sales slip--no problem, my Fax machine or scanner will do that, > >but then I have to cut the bar code off the bottom of the box. > >In order to do that, I have to be able to OPEN the package!!!! > >I can get the top opened, but can't pull the contents out because > >its in a very tight fitting inner box. > > > >The USA has really fixed it up so you can find handicapped >parking, > >generally right in front of the store, so you can go in and buy >packages > >you can't get opened. > > > >What is WRONG with this picture????? > > > >just me, > >Marjorie