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Serious business makes people laugh

Friday, 29 December, 2000, 10:12 GMT - US scientists are making people
laugh in a bid to help web retailers shift more products.

The researchers have created a database of jokes and are asking people to
rate them by how funny they are.

By studying comedy likes and dislikes, the scientists hope to design
software that can recommend books, videos and CDs that people are bound to
enjoy.

Such recommendation systems might be a boon to online retailers as figures
are released which show the growth in web shopping is slowing.

Led by engineering professor Ken Goldberg, scientists at the University of
California, Berkeley, are designing a computer system that tries to predict
which jokes people will find amusing.

The Jester 2.0 website works by asking surfers to rate 15 jokes on a scale
running from "not funny" to "very funny". If a Jester tester has heard any
of the jokes before, they are asked to try to remember how much they
laughed the first time around.

Once the computer has digested someone's responses, it starts recommending
other jokes that they should also find funny.

The research team picked jokes because they quickly reveal someone's
preferences, and people are happier rating jokes than they are anything
else. It is also easy for people to work out if they laughed or not.
Deciding why you liked a book is much harder.

The seemingly frivolous research has a serious intent. Websites such as
Amazon and Firefly try to make people buy more by recommending titles to
customers.

Unfortunately, the more titles and people who rate them, the longer it
takes for software to work out what you might like.

Professor Goldberg and colleagues are developing a novel system that should
be quicker at generating recommendations.

"We think we have found an important simplification that is faster than the
method used in most collaborative filtering," he said.

Instead of calculating where one person fits with regard to other
respondents, Professor Goldberg and his colleagues reduce the initial
responses to a short formula that can be quickly compared with others.
Reactions to new jokes can be used to modify the initial result.

The software could be useful to web retailers who are keen to boost the
amount people spend in online stores. Most web retailers only make money
out of customers when they become regular repeat buyers.

The Xmas shopping season has not been as big a success as many retailers
expected. Research by Nielsen found that many Christmas web shopping peaked
in early December.

The report said: "Early indications are that this will be a disappointing
season for some retailers."

Related to this story:
Cleese makes faces in prison (20 Dec 00 | Entertainment)
Laughter 'protects the heart' (15 Nov 00 | Health)
Comedians strike it rich (18 Aug 00 | Entertainment)
Adams hitches a new ride (02 Jun 00 | Entertainment)
Laughter urge baffles tumour patients (22 Feb 00 | Health)
There goes another dot.com (17 Nov 00 | Business)

Internet links:
Jester the joke recommender
The Alpha Lab at Berkeley
Firefly

BBC News Online: Sci/Tech
By BBC News Online internet reporter Mark Ward
http://news.bbc.co.uk/low/english/sci/tech/newsid_1083000/1083457.stm

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