Phyllis, do this:
1. bring up your Norton Antivirus.
2. in the status, check for the date of your last update.
mine says 3/06/2001.
it says that it is protecting me against 48816 viruses.
3. Make sure that Auto-Protect is turned on. it should
have a yellow badge on the left of the text. To the
right is the DISABLE button - do not press it.
4. Go to the help ICON, click on it, go to About Norton
Virus, then click on the Norton AntiVirus tab, look for
the version - mine is 6.20.04..
If all else fails, give them a call. Do you have the right version for your
Operating System?
Hope this helps.
Mario
----- Original Message -----
From: "Phyllis Hinkle" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, March 07, 2001 8:34 PM
Subject: Re: virus alert
> I do not understand why my Norton virus program is not finding any
viruses.
> I read all of the listserve emails and since the first virus alert keep
> running Norton to check outlook express and all the files in it plus full
> hard drive scan several times. I have full updated my Norton virus at the
> Symantec site and yet it has not found nor quarantined any infected files.
> Any thoughts?
