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An interesting book, although not totally on the topic you've asked about,
is Writing in the Real World: Making the Transition feom School to Work by
Anne Beaufort (N.Y.: Teachers College Press, 1999. ISBN 0-8077-3900-6).




"Catherine F. Schryer" <[log in to unmask]>@unb.ca> on
08/22/2002 03:37:14 PM

Please respond to CASLL/Inkshed <[log in to unmask]>

Sent by:  CASLL/Inkshed <[log in to unmask]>


To:   [log in to unmask]
cc:

Subject:  Re: Looking for recent research - - what Effective Writers Do


Hi Jamie

Here's the reference

Schryer, C.F.  Walking a Fine Line: Writing 'Negative News' Letters in an
Insurance Company.  Journal of  Business and Technical Communication. 14,
4,
(2000) 445-497.

----- Original Message -----
From: "Jamie MacKinnon" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, August 22, 2002 10:41 AM
Subject: Re: Looking for recent research - - what Effective Writers Do


> Thanks Cathy.  Do you happen to have the volume number?
>
> Cheers,
>
> Jamie
>
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