Thanks for a most interesting and enlightening discussion--helpful metaphors! Could you please help me apply some of it to a particular situation? I am meeting next week with the Director of the Business Coop programme and two members of her staff, to discuss Coop students' Work Term Report. When Coop students complete a term working in a local business, they write a major and rather long Work Term Report. Although the format of the report is theoretically sound, students consider it an awful chore and employers consider it irrelevant. I have ordered Aviva and Peter's book and have reviewed notes from Patrick Dias' talk at the 4C's-- but I still need some good practical suggestions. The Coop people are open to new ideas. Thanks. Roberta Lee