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Sara, I can't speak for other "Internet Service Provider" (ISP) practices, but the provider i use in my city, "west.net", has phone support Mondays-Fridays between 9-5 and are expanding to include weekends. Most ISPs are not cut-rate, simply a different way to access the 'Net, though, with most everything purchassable, it pays to shop around. At 6:33 PM 1/2/96, Sara Thomas wrote: (previous snipped) > One advantage to AOL that no one has mentioned: they have a technical >support number (1-800-827-6364 you get a live person eventually) and are >extremely helpful answering questions. As a beginner, I don't dare change to >a cut-rate service as I assume there would be no phone-in technical support. > Is this correct? -------------------------------------------------------------------------- Jeffrey R. Romanyshyn, M.A, M.H. "Myth Hawk" Email: [log in to unmask] 28/Diagnosed 3yrs/Sinemet 10/100 4x/Permex .375mg 3x/Eldepyrl 5mg 1x/Lift Weights-Cycle--4-5 times per week "Summoned or not, (the) god will be present." (Oracle at Delphi motto) Please find some of my poetry (under the psuedonym ROM CARPATHIAN) at: http://www.mdle.com/jefflist.htm...or...http://www.mdle.com/htext.htm