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Flying the Friendly Skies Here's another version of the angry, obnoxious,self-important passenger harassing the calm, cool,self controlled agent. When asked how she was able to control herself while putting up with such out landish behavior, she smiled and replied:"You see, it's like this. He's going to New York, but guess where his baggage is going." :<) Ken Brousseau Sr. [log in to unmask] --Care Giver-- If you see a person without a smile, give that person one of yours and remember, too, that laughter is good medicine and has no bad side effects.