Hello everyone - I have a huge favour to ask. Let me explain the scenario so I can frame the questions for information I need. We at the Academic Writing Centre are in the position of having to start a pilot project to support the academic program of students in the university who do not speak English as their first language. I hesitate to use the term ESL basically for political reasons but essentially the support would be in the language area and very closely resemble the support offered by an ESL program. My questions are below: 1. Could you briefly describe the model for your program for "other language" students if you have one at your university. 2. Do you charge a user fee for your service? If so, how much and how was it determined? 3. Do you make a distinction between visa students and "landed" students in either service or fees? If so, what is the rationale for the difference? 4. What kinds of evaluative or assessment tools do you use to measure the viability of your program? (I'm interested in very concrete, measurable kind of data - the kind that number crunchers can't ignore.) 5. If there are other factors that I (in my ignorance) should be concerned about, please let me know. 6. Any pedagogical issues would be appreciated. Thank you in advance. Barb ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Barbara Benson, Director (519) 253-4232, Ext. 3406 Academic Writing Centre 470-478 Sunset Avenue University of Windsor Windsor, Ontario N9B 3P4 e-mail: [log in to unmask] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~