Charles,
Given that it's been 2 weeks since you faxed your letter, I suggest
another. This time send it via eMail. Hyatt Hotels has a web page and
comment form. The URL for the comment is:
http://www.hyatt.com/cgi-bin/hyatt.pl
It is syntactically correct so if you have cut and paste capabilities, you
can lift it from this message.
A few years ago my buddy with ALS had a bad experience with an airline.
His wife complained and threatened to sue. They received apologies and
other considerations. The bottom line was that they didn't give up.
FWIW.
Take care,
Jeff
[log in to unmask]
At 02:19 PM 10/15/97 -0400, you wrote:
<---- snip ---->
>I share this information for several reasons. To find out whether there
>is a pattern here and to warn others to watch out for similar
>situations. One other piece of information- I faxed Hyatt 2 weeks ago
>and have not even received acknowledgment that it was received.
>
>--
>
>CHARLES T. MEYER, M.D.
>Middleton, WI
>[log in to unmask]
>
