At 04:17 PM 10/15/97 -0400, you wrote: >Charlie... > >What a horrible, frustrating, and de-humanizing experience to have been forced >to suffer thru. And as you noted, it might have been a physically dangerous >one had your basic health (exclusive of the PD) been poor or had you been a >senior with more brittle bones. To add insult to injury the Hyatt >administration apparently IGNORES your message and doesn't even respond to >you! UN-believable!!!! SHAME on that particular Hyatt! SHAME!! > >M'dear friend... have you thought of going to the national level of Hyatt >administration with a statement? That certainly seems to be called for in >this case! It might be the time to wave the banner of the Americans With >Disabilities Act (that usually "toothless wonder" CAN have clout upon >occasion, just by the mere mention of it's name - odd, but of benefit to know) > >Another thing you might mention to Hyatt, Charlie, EVEN if you don't ACTUALLY >do this, is that you're Internet/Web-savvy and will make a POINT of posting a >message on the Internet/Web specially concerning this one incidence with the >Hyatt organization. Let them know that there are THOUSANDS of medical and >disease-related Internet/Web sites reaching the WORLD-WIDE disabled community >that will carry your message to those who need to be appraised of a place when >they're not well treated. > >Hyatt MUST be made to know that it wasn't JUST you - ONE individual with a >chronic disease - that they caused injury to, but thousands in the USA alone. >AND they must be made to UNDERSTAND that while those of us having a chronic >disease MAY be invisible to THEM, none the less, we are NOT invisible in real >life, we DO have money to spend, and after you've posted about Hyatt's >mal-treatment of you on the Internet, Hyatt WILL feel the FINANCIAL clout born >of the thoughtless act of the Hyatt that didn't accommodate YOU as you needed >to be due to your being a person with a debilitating chronic disease. > >As many here have done for Ivan S. in his battle with the Parkinson's >Organization (I forget which org. it was), I'm sure many of your List brethren >will be happy to send Hyatt a letter stating that letting them know that due >to their thoughtless treatment and neglect of responding to your letter >directed to them, WE will not be staying at Hyatt-owned facilities in the >future! > >Let's see what they say when we put our money where out mouth is! > >BIG hug at ya.... > >Barb Mallut >[log in to unmask] > > > > > > > >---------- >From: Parkinson's Information Exchange on behalf of Charles T. Meyer >Sent: Wednesday, October 15, 1997 11:19 AM >To: Multiple recipients of list PARKINSN >Subject: Hotels not honoring reservation for handicapped room > >I had an experience several weeks ago which I would like to share with >the list and find out whether it is unique to this particular Hyatt ( at >University Village) or generalizes to other Hyatts or other chains. I >w Barbara's ideas are excellent. I think, also, going up the ladder to the TOP of the Hyatt group would be worthwhile. If we are launching a protest, count Gordon and I in. We have been obviously "spoiled" by the Red lion in Portland, ore. and Holiday in Atlanta. I am shocked and wonder what I would have done if I had had to cope as you did.. Regards, Thea and Gordon Seese