Doc Charlie, you are right again. I am afraid that Ivan is not going to get more than moral support from others on the list, if that. The lady from NPF is articulate, and pleasant, for the most part, but is either acting on her own with no one at NPF even aware that she is involved, and will probably lose her position at NPF, if word ever DOES filter back, that she IS involved. To us on the list, Ivan is a friend, an advisor, an intense force. To NPF, he is a nuisance, an embarrassment, a potential expense to be paid from funds they would rather keep for other uses. Typically, that type of organization would pay more to fight a guy like Ivan, than they would to make him happy enough to go away and never come back. They know he will never be a paying client, that he is getting upset, tired of fighting, and has not hired a lawyer,. They will probably stonewall him until the statute runs out, and he can't hurt them in court. Someone suggested he get help from students at a law school, he should consider that possibility. It looks like Jackson was a subcontractor of NPF making NPF at least partly responsible. But I am not a lawyer. If a jury is involved, they could go either way. It is like a soap opera, we all want Ivan to get his money, but it will be a long process, and even with a lawyer, he has an uphill battle. We are all vulnerable, and at the mercy of large corporations. We must not let ourselves be compomised by them. Charlie, I hope you get satisfaction with Hyatt too. If we don't fight back, we'll all get swallowed up, chewed and spit out! Ken B