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Lanier, if you think the piped in music is bad, what about the little portable boom boxes, or the old radios with 2 inch speakers, or a hum, tuned off station, and playing garbage at high volume! I am sure you've heard a few! BTW anyone who does not appreciate the products and service of IBM, should try a couple of Packard Bell computers, and have some problems! I was so impressed with the phone service of IBM in comparison, I started buying shares of the stock! I hear there is another round of layoffs coming up, I hate the sound of that. My location has been downsized about 93% since I was hired in 1967! I keep hearing an ax coming closer every day. :-( Ken B