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David, You wrote, in regard to using phones: >Putting the receiver > to ear seems to produce a pavlovian reflex.Way out--use a loudspeaker phone > which for me makes the whole process seem much more natural. > Another very effective alternative is to use a headset phone. It has the advantage that even if you do get dyskinetic, the relationship between the speaker and your mouth remain the same, making it easier for the listener. I run a small help desk using mine, and have even held succesful conversations with the tax department. Successful, that is to say, in that they understood what I was saying. Dennis. ************************************************* Dennis Greene 48/10 [log in to unmask] http://members.networx.net.au/~dennisg/ **************************************************