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Nancy, I too use a local service. The dial up number is local as is assistance. Also, I pay $10 to $25 per month depending upon my hours (I pay the $25 because I am on this thing all the time). I love it because it is easy, no long distance charges, the people I deal with are my friends and neighbors, and it is not expensive. don't forget how to laugh (and do it often) Marling McReynolds [log in to unmask]