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>I found the missing manuel and ran the first aid program. Still having >downloading inability. Any suggestions:? Please email me direct. Barb > >Barbara Blake-Krebs [log in to unmask] >57, 1984 >(ltr after F is a cap "i") Hi Barbara , I operate a Power Mac Performer 5260 OS8 and cannot always open "in-mail" attachments because they are not in a Mac friendly format code such as RichText. I think you must ask the sender to re-code the document RichText and send it in that form. I hope this helps. Jim Caldwell Jim Caldwell <[log in to unmask]>