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Abi and others having trouble with Outlook, 1. To set Outlook to use Text format for all messages Open the Tools menu. Select Options. Select Send. Enable "Plain Text" in the Mail Format section. Click on [OK]. 2. To set Outlook to use Text format for a particular recipient. Open the Tools menu. Select Address Book. Select the recipient. Click on [Properties]. Enable "Send E-Mail using Plain Text only". Click on [OK]. Dennis