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Hi Hilary, you wrote: I'm not sure if this is an Erol's problem, or a Netscape problem... but if you touch ANYTHING while getting your mail, it will stop downloading messages and bring up all the ones it's finished so far. HOWEVER, it won't delete them from the server unless it finished all of them, so if you click get mail again, you'll get all of the messages, including the ones you've already seen. For example, if you had 83 messages, and clicked something while it was downloading the 83rd, you'd get the first 82 messages. BUT, if you click get mail again, since it wasn't finished, you'll get all 83 AGAIN. I really have no idea how to avoid this except to not do anything else while getting mail. Hilary, I think you hit the nail on the head here..... and that is one more reason to like tried n'true simple e-mail clients (like Pegasus) that download messages and clear them from the server One-At-A-Time! All the best ..... Murray [log in to unmask]