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Helen, first I will say this is not a Parkinson's issue, it is universal and a sad commentary on too many actual experiences, not just mine. Of course there are exceptions, hopefully many of them. I am happy you found good work, done on time, that you can recommend. I have certain people and companies I use and recommend highly. It used to be more common to get good professional work done, most of the time, and at fair prices. Now you have to get several estimates and sign a multipage contract to protect yourself from shoddy work. Why did Don's roof leak, if it was done properly? It should have been leak free for years. If it could not be done properly, the roofer should have said it was a temporary patch, or more work was needed, not let the ceiling and carpets get ruined! I hate to be cynical and have a negative attitude, but it has only happened after many negative experiences with products such as a new Cadillac that was defective, expensive electronic equipment that never worked properly, and even a mortgage broker that lied and cheated and was out of town, on a vacation trip when it came time for the closing on my home! If I thought I was the only one with these problems, I would be too embarrassed to admit it, but it is all too common. Ralph Nader has made a career out of these situations.