It has to be a California thing. I remember being in LA for an unrelated matter and paying someone( at the place where I bought it) to put a new radio in my now old Dodge Van. A couple of weeks later, I hit a bump and the whole shebang fell out. Those yokels had glued the thing in by the faceplate. . An inexpensive brace and a few metal screws, did the job permanently. The really weird thing is that it was easier to put in properly. It was as though they had a shoddy reputation to protect. California has some wonderful folks, but there definitely are some flakes and crumbs. WHH