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hi all a challenge: 1. if you think there's a 'problem' on the list such as "people don't know how to use their e-mail programs" why not write a FAQ giving some solutions? 2. if you think there's a 'problem' on the list such as "too much volume" why not write a FAQ giving some solutions? 3. if you think there's a 'problem' on the list such as "f_i_l_l___i_n___t_h_e___b_l_a_n_k" why not write a FAQ giving some solutions? i have a few FAQs of my own to write for newbies till all these FAQs are ready we can find out from barb patterson whether they can be stored at the listserv for request by e-mail if not, maybe someone can find a web-page to link them to and/or someone can post them on a regular basis janet janet paterson - 51 now /41 dx /37 onset - almonte/ontario/canada http://www.newcountry.nu/pd/members/janet/index.htm [log in to unmask]