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I received no attachment from Ken and the included points it the Tantra Totem are good advice. Number 21 "smile when you answer the phone" is something I tried hard to teach people who worked with (for) me. It simply works. There are many good points in that post. I did receive an attachment from someone in this discussion though . I did not open it because I never open an attachment from someone I don't know well. I think that for the last few months many of us should smile before we type -- I am not smiling right now though. We need to quit fussing. sometimes I do more deleting than reading. I wish a few more jokes or chit chat would occur but it does not. Bye, Nita