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Oh dear , what is the world coming to? I just phoned my pharmacy to renew my prescriptions. And wonder of wonders - they have become automated. So here am I, already requiring dialling assistance from Bell Atlantic, now facing Giant Pharmacy's automated system. First, you dial in your prescription no, then your phone no. Rhen they thank you for calling, and you haves to call again for each prescription! One small glimmer of hope - if you have a rotary phone you can speak to an operator. Well, they cant seem my phone - can they? - so I waited for an operator to coe on the line - who turned out to be a pharmacist, who actually was vey sympathetic, and told me to do just that each time I had to call in. Oh, the price of progress! HIlary 'Blue