Would somebody please tell me who this Harriet is? She seems to think exactly like I do, yet I dont see her own reply, only referrals to her reply to my original posting oa my exp;eriece trying ot renew prescriptionis. Hilary Blue. KEn Becker wrote: > > Carole, I would like to start a campaign against technology that is > anti-consumer, and that's exactly what it is! Why do they make ANYONE dial > dozens of digits? They are assuming that everyone has a phone with a memory > all set up with them, or maybe a fax or computer. In reality, even people who > HAVE these devices rarely have the time to sit and preprogram them. When we > try we are faced with lousy instruction booklets, often for several > dissimilar devices, or models, so we have to dig out the right page. The > print is too small to be read without a magnifier and often there are typos. > When you finally DO take the time to figure it out, there is a possibility > that you will lose everything you have done, when power fails, a battery > dies, or something causes a "glitch" to occur. The buttons on most devices > are too small and close together, and the display, if any is usually > difficult to read. If you have five devices to program, even if you bought > them from the same company, chances are you will have five different > procedures to follow! I am in good health, have serviced and built > electronic and mechanical devices for over 40 years, and have excellent close > up vision, thankfully. If I find it a challenge to deal with these units, > what chance has anyone with even a slight impairment? There are no standards > for ease of operation in the electronics industry. I miss my old phones with > a dial, and 2 buttons that were pressed automatically when you hung up the > phone, no "pound" button, no "stars" and if you had a problem connecting, a > real human operator would help almost immediately after dialing ONE digit! > The power could be off in the house, but the PHONE still worked! With NO > batteries needed! > My old Underwood Typewriter could not save anything, but it also would never > LOSE anything after typing for an hour. If the lights went out, you could > type by candlelight and complete your work. The first TV we had could be > operated by a two year old, and even though it had 8 controls, only two were > needed to switch it on and see ALL the available programs. Today's > technology is amazing, but it is generally "user UNfriendly"! Any consumer > device that needs an instruction book as big as the Manhattan telephone book, > is TOO COMPLICATED! Why do I suddenly feel like Andy Rooney? But seriously, > can anyone tell me I am wrong? > Ken B