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Would somebody please tell me who this Harriet is?  She seems to think exactly
like I do, yet I dont see her own reply, only referrals to her reply to my
original posting oa my exp;eriece trying ot renew prescriptionis.
Hilary Blue.































KEn Becker wrote:
>
> Carole, I would like to start a campaign against technology that is
> anti-consumer, and that's exactly what it is!  Why do they make ANYONE dial
> dozens of digits? They are assuming that everyone has a phone with a memory
> all set up with them, or maybe a fax or computer. In reality, even people who
> HAVE these devices rarely have the time to sit and preprogram them. When we
> try we are faced with lousy instruction booklets, often for several
> dissimilar devices, or models, so we have to dig out the right page. The
> print is too small to be read without a magnifier and often there are typos.
> When you finally DO take the time to figure it out, there is a possibility
> that you will lose everything you have done, when power fails, a battery
> dies, or something causes a "glitch" to occur. The buttons on most devices
> are too small and close together, and the display, if any is usually
> difficult to read.  If you have five devices to program, even if you bought
> them from the same company, chances are you will have five different
> procedures to follow!  I am in good health, have serviced and built
> electronic and mechanical devices for over 40 years, and have excellent close
> up vision, thankfully. If I find it a challenge to deal with these units,
> what chance has anyone with even a slight impairment?  There are no standards
> for ease of operation in the electronics industry.  I miss my old phones with
> a dial, and 2 buttons that were pressed automatically when you hung up the
> phone, no "pound" button, no "stars" and if you had a problem connecting, a
> real human operator would help almost immediately after dialing ONE digit!
> The power could be off in the house, but the PHONE still worked! With NO
> batteries needed!
> My old Underwood Typewriter could not save anything, but it also would never
> LOSE anything after typing for an hour. If the lights went out, you could
> type by candlelight and complete your work.  The first TV we had could be
> operated by a two year old,  and even though it had 8 controls, only two were
> needed to switch it on and see ALL the available programs.   Today's
> technology is amazing, but it is generally "user UNfriendly"!   Any consumer
> device that needs an instruction book as big as the Manhattan telephone book,
> is TOO COMPLICATED!  Why do I suddenly feel like Andy Rooney?  But seriously,
> can anyone tell me I am wrong?
> Ken B