Joan, I have spoken to them. Infact did you know Peter is quadriplegic! >The Medtronic Neurological Patient Services phone number is: 1-800-510-6735 > >the E-mail address is [log in to unmask] > >The person I have communicated with is; Peter Hoialmen jjjane http://www.geocities.com/soho/village/6263/pienet/people/hithross.html