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Hi Carol and Bonnie, Carol is using MS Outlook Express and Bonnie is using AOL for W95. Apparently in some setings these two mailers are not capable to read eachother correctly. That's why users of the listserv are asked to use the settings that are always readable in every mailprogram. I've checked Bonnies settings and they are OK. Carols settings are now almost correct. Please change your settings as follows: Look in the MENU-bar for TOOLS Then go to OPTIONS Click on the tab SEND Mail Sending format must be "plain text" Then click on the button behind "plain text" that says SETTINGS Message format must be: MIME Just below MIME it says: "enable text using" This setting has three options: None, Quoted printable and Base 64. Change this into NONE. Then click on OK. And again click on OK. Now you are back in the program. Close Outlook Express. Restart Outlook Express. Now your settings are perect. End of problem. Others that use MS Outlook Express can check their settings the same way. Hans.