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Clare, when I had trouble with an airline upping my fare by $200+ dollars when I went to pick up the tickets that I had bought over the phone with the airline's credit card, I looked up the airline stock and symbol....and went through their profile/SEC filings/etc. and found the names/phone/fax/address of the President, vice-president, CEO, CFO and treasurer and faxed them all the same letter....this was on a Monday, and by Wednesday, we had our seats back with apologies at the advertised cheaper price. Don't remember if I used Yahoo, askjeeves, or what search engine....but you can do it.........go girl, go!!!!! Joan H. ----- Original Message ----- From: Clare Wilson <[log in to unmask]> To: <[log in to unmask]> Sent: Monday, September 13, 1999 2:24 PM Subject: Re: sharing aol and spam ideas > In a message dated 9/13/99 12:03:10 PM Mountain Daylight Time, > [log in to unmask] writes: > > << you are paying good money to aol for internet service > complain to the powers that be there > [and forward all the spam to them] >> > Janet, I've been trying very hard to reach somebody at AOL. > I've got all these darn options but nothing direct, and the > pathway described to eliminate the junk requests domain. > I get a different aol sender with each ad, and they are never > repeated. > > Can you, in addition to all your good advice, suggest a direct > pathway to designation that might respond? > Thanks, pal. > Clare Wilson >