Barb,
That takes the cake!!!

I don't know though, I emailed Direct TV because we have had so much trouble
with rain-fade-out, my husband swears he spends more time reading "searching
for a satellite signal", than watching TV.
I received a message signed by a "Leslie" who told me to expect a satellite
fade out when there was an ice build-up, snow or heavy rain!!!

Since we live in Fort Lauderdale, Florida and we have NEVER had ICE or SNOW,
I wrote back and suggested that their company, instead of paying someone to
copy a response from a manual, without paying attention to were a person lives,
  might be better off spending more money on some Research
and Development to correct this problem ,instead of just telling people to
expect it!!!!

I haven't had a reply from "Leslie".

just me,
Marjorie





At 01:06 PM 07/13/2000 -0700, you wrote:
>Marjorie....
>
>YUCK!! What a way to live - with the simplest products seemingly
>ganging up on us. <deep sigh>
>
>FLASHBACK TIME: :::::::poof:::::::: About 3 years ago I wrote to
>the folks at the Kretchemer company which made then (and may
>still make) a honey-roasted wheat germ bits which not only tastes
>delicious, and gives an extra "crunch" to a salad and other food
>dishes. It's ALSO very healthy for us to eat.
>
>I wrote the maker out of sheer frustration because I had used
>their product for years and had finally reached the point where
>either _ I _ had to STOP using it, or THEY had to change the
>"Hold-jar-firmly-and-press-down-in-middle-while-turning-lid-to-rig
>ht" lid opening instructions to something not requiring three
>hands working in conjunction in order to open their darn jar!!
>
>I kept my letter brief, but called to their attention how many
>others of their customers, living with movement disorders must
>have given up their product out of utter frustration as I was
>close to doing.
>
>The upshot of this all was that the company Fed-Ex'd me six large
>jars of their
>yummy honey-roasted wheat germ, not one of which I was able to
>open!
>
>There was also an enclosed letter from their Director if Community
>Relations explaining that they were PROUD of their vacuum-tight
>packaging as it not only kept their product fresh till it was open
>for consumption, AND it was ALSO an "Easy-open-jar," according to
>their product and packaging testing!
>
>They then suggested I PRACTICE opening their jars a few times and
>they KNEW if I did that, I wouldn't have any more problems with
>the getting the lid off their product.
>
>OBVIOUSLY they had nooooo idea what "movement disorder" MEANS!
><GRRRRRR>
>
>Barb Mallut (FORMER user of Kretchmer honey-roasted wheat germ)
>[log in to unmask]
>
>
>----Original Message-----
>From: Marjorie L. Moorefield <[log in to unmask]>
>To: [log in to unmask] <[log in to unmask]>
>Date: Thursday, July 13, 2000 6:32 AM
>Subject: PD:Opening things
>
>
> >I must be in a bad mood this morning, but everything
> >I have touched needed to be opened. From a new box
> >of toothpaste, which was sealed so good I began to wonder
> >if it was worth opening or if I should just go mix some salt
> >and baking soda together!!
> >Then I wanted to take 3 Tylenol for my Osteoarthritis pain,
> >I felt like shooting the thing by the time I FINALLY got a
> >new package of it opened. To say nothing of lining up the
> >cap and pulling the top off!!
> >
> >I bought a new piece of MS software yesterday, and I can't even
> >get it out of the box. Then I'll have to fill out a card to get
>my $40
> >rebate,
> >but I have them fooled there, I use an address label, and then
>make a copy
> >of the
> >sales slip--no problem, my Fax machine or scanner will do that,
> >but then I have to cut the bar code off the bottom of the box.
> >In order to do that, I have to be able to OPEN the package!!!!
> >I can get the top opened, but can't pull the contents out because
> >its in a very tight fitting inner box.
> >
> >The USA has really fixed it up so you can find handicapped
>parking,
> >generally right in front of the store, so you can go in and buy
>packages
> >you can't get opened.
> >
> >What is WRONG with this picture?????
> >
> >just me,
> >Marjorie